GET TO KNOW YOUR CUSTOMERS
Leverage your customer support data. Learn from your conversations and add tags to their customer profile automatically thanks to AI listening.
UPDATED CUSTOMER INFO ACROSS ALL YOUR TOOLS
Full integration with your CRM, no need to switch applications. Easy integration though open API with any CRM.
AUTOMATICALLY TAG EACH CUSTOMERS REQUESTS WITH AI TAGGING FEATURE
Learn from your conversations and add tags to their customer profile automatically thanks to AI listening. Do they have a big family? What’s their color preference? Is there something they don’t like? Up to 80+ custom tags out of only one conversation. Ready for some micro segmentation?
EXPORT ALL TAGS AND DATA TO YOUR CRM
Having so much data is awesome, so let’s put it to good use. Integrate all your conversation data into your CRM and fill up your customers profiles. Use this information to create micro segments and power your marketing campaigns!
INTEGRATE WITH ANY API
High-end tailor made solutions with their unified communication platform and integrates your CRM, ERP, WFM, OMS seamlessly.