Clienk

ABOUT Clienk

Clienk is the market leader in customer communication and online conversion solutions, helping companies serve their customers faster and more efficiently.

With offices in Hong Kong, Shanghai, and Singapore, we are experts in connecting your customers to your brand, particularly in these local markets. With full licensing for mainland China, you can rest assured that your communication and data storage complies with all local regulations.

Clienk is the platform for your all-channel customer communication. This intelligent, web-based application integrates your big data environment, chat messages, telephone and video conversations, emails, web interactions, WeChat, Facebook Messenger, WhatsApp Business Messenger, Apple Business Chat, Line, Instagram, native app messages, e-commerce platform messages from Lazada or Shopee, customer logs, and browsing behavior into a single customer profile.

In addition, Clienk can assign every contact request – regardless of the communication channel – to the most suitable representative, thereby achieving higher service levels while reducing costs. Furthermore, Clienk's solutions stand out with their excellent accessibility, stability, reliability, and user-friendly interface. In this way, Clienk provides the only fully integrated all-channel communication platform without any time-intensive implementations.